Frequently asked questions

What is a recurring subscription?

A recurring subscription (Best price or Flex) is a subscription with recurring monthly payment. If you opt for an agreement with monthly payment, the first payment is made by online payment or at the reception desk during the enlisment, any subsequent payments are due in advance by direct debit (SEPA) or recurring payment by credit card. Subsequent payments are always made within 7 days of the end of the paid period.